Refund policy
Refund Policy
All sales are final. Due to the nature of trading card products, we do not accept returns or exchanges.
Singles: All individual cards are sold as described. Please review all photos and condition notes carefully before purchasing. We are not responsible for differences in card condition interpretation.
Sealed Product: All sealed products are guaranteed to be factory sealed at the time of shipping. We are not responsible for pack contents or pull rates.
Damaged or Incorrect Items: If your order arrives damaged or you receive the wrong item, please contact us at support@costnerscollectibles.com within 48 hours of delivery with photos. We will issue store credit or reship the correct item at our discretion. No refunds will be issued.
Lost or Stolen Packages: Once a package is marked delivered by the carrier, we are not responsible for lost or stolen packages. Please ensure your shipping address is correct at checkout.